HOW TO STAY UP-TO-DATE ON SOCIAL MEDIA FOR BUSINESS TRENDS"""

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In the past ten years, social media has changed the way that businesses communicate with their audiences. Research shows that a significant number of people use social media to follow their favorite brands. According to a survey conducted by The Social Habit, 53% of those who follow brands on social media show more brand loyalty. This medium of communication has proven very effective, and also very dynamic. Shifts occur so often in the world of social media that whole websites exist just to keep track of them all. If you’re convinced of the power of social media for reaching audiences, yet are a bit befuddled when it comes to how to keep up with it all, then this guide is for you.

why social is great for brands

Needless to say, B2C commerce has changed a lot in the past decade. For a long time, brands depended largely on traditional advertising mediums, celebrity endorsements, and other gimmicks to get their message in front of potential customers. Then, they’d initiate the hard sell in order to close the deal. While these tactics still have their place in the business world, today’s consumers desire information and two-way communication more than ever. Consumers want to know all about the products and services they’re spending money on, and they expect brands to oblige them. Social media facilitates this by creating a platform for exchanging ideas. Information flows freely and easily across social media platforms, and allows brands to reach a large number of people with little effort. It puts everyone on a level playing field. Whether you’re a mom and pop shop or a multi-national corporation, you can reach your audience using the same technology. Social media is also free to use, and you can’t get more cost effective than free.

The downside to all of this is that since social media is so accessible, literally anyone can create a Facebook page and call themselves your competitor. Also, as mentioned above, social media is ever evolving and sometimes difficult to keep up with. Terms like “social graph” and “sponsored tweets” often pop up literally overnight. Staying ahead of the curve can seem daunting, but there are a number of ways to effectively keep on top of social media for your business.

track blogs

There are a number of great blogs that will keep you up to speed when it comes to social media for business. Social Media Today brings together news and commentary about all things social media, and also related topics like content marketing and blogging. Social Media Examiner is another helpful source of social media marketing information. TechCrunch and Mashable are both highly respected blogs about internet and technology trends. The best way to keep track of these and other blogs is to sign up for an RSS reader like Feedly or Newsblur. These user-friendly platforms allow you to track multiple RSS feeds, therefore keeping you in the social media loop.

Follow The Right Accounts


Using social media to stay on top of social media is pretty intuitive, and also quite effective. If you know who to follow on Twitter, then you’ll have pretty much all the news you need in your Twitter stream. Social Media Examiner, TechCrunch, and Mashable all have Twitter accounts, as do notable social media mavens like Jeff Bullas and Heidi Cohen.

Google Alerts

Google Alerts is a great tool for keeping your ear to the virtual ground. All you do is enter the keywords you would like to track (e.g, social media for business, social media trends), and you will receive regular emails with the top results for your keywords. You can choose the frequency of the emails, and also control how many results that get returned to you.

attend conferences and expos
Catching up on news from the convenience of your home or office is great and all, but nothing beats going straight to the source. Conferences and expos give you the chance to do just that. Plus, they give you a chance to network with social media insiders and other business owners. Annual conferences like the well-known Search Marketing Expo (SMX) usually feature high profile speakers and guests that are on the cutting edge of social media trends. If you or your company have a vested interest in social media, then attending at least one conference a year is a worthwhile investment.

local meetups

If you can’t afford a conference this year, or if you simply prefer not to travel, then attending a local business meetup might be a better choice. Meetup.com has tons of meetups to choose from depending on your location. You can also contact your local chamber of commerce to see if they’ll be hosting any meetings about social media, or see if any professional advertising or marketing organizations have chapters in your area (e.g, the American Advertising Federation).

intra-office updates

If you have a team of people involved in your business’ social media efforts, then it’s a good idea to hold regular meetings so that everyone is on the same page. It’s a good time to talk about the company’s digital marketing campaigns, as well as update each other on news and tidbits. This is also a good way to clue other team members in who may not know much about social media marketing.

Social media is booming, and it certainly shows no signs of slowing down. Sites like Facebook, Twitter, Pinterest, and Google+ allow brands to share information and increase customer engagement on a whole new level. Luckily, you have lots of ways to stay on top of the latest social media developments, though the best way to learn will always be to dive in and try it for yourself.

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ADOBE ILLUSTRATOR CS5 TUTORIAL""" By: Derek Banas

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In these two video’s I show you how to use Adobe Illustrator CS5. I created this tutorial because of a request from DeathByKazillion.

Adobe Illustrator Tutorial & Review Part 1

Here I cover every new feature available with Illustrator CS5 and provide a review.

I cover specifically:

1. Bristle Brush
2. Perspective Tool
3. Creating Custom Brushes
4. Live Paint
5. Live Trace

If you like videos like this tell Google To make me extra happy, feel free to share it

Adobe Illustrator Tutorial & Review Part 2

Here I show you how to convert a jpeg or any image into vector art / EPS with Illustrator CS5. I also cover:

1. Rasterizing Images
2. Live Trace
3. Live Paint
4. Live Paint
5. Convert Muli-color Image into Vector Art
6. Working with Text Tool’s
7. Using Gradients
8. Using Strokes
9. Using the Knife Tool
10. Cleaning up Vector Art
11. And a bunch more in just 9 minutes

Adobe Illustrator Tutorial & Review Part 3
Here I show you how to use every other tool available with Illustrator CS5. I also cover:

1. Line tools
2. Shape tools
3. Layers
4. Colors
5. Text
6. Art boards
7. A bunch of random tip’s and trick’s

That’s All Folk’s

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Why Snapchat is Valuable: It's All About Attention"""

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Most people who encounter a link to this post will never read beyond this paragraph. Heck, most people who encountered a link to this post didn't click on the link to begin with. They simply saw the headline, took note that someone over 30 thinks that maybe Snapchat is important, and moved onto the next item in their Facebook/Twitter/RSS/you-name-it stream of media. And even if they did read it, I'll never know it because they won't comment or retweet or favorite this in any way.

We've all gotten used to wading in streams of social media content. Open up Instagram or Secret on your phone and you'll flick on through the posts in your stream, looking for a piece of content that'll catch your eye. Maybe you don't even bother looking at the raw stream on Twitter. You don't have to because countless curatorial services like digg are available to tell you what was most important in your network. Facebook doesn't even bother letting you see your raw stream; their algorithms determine what you get access to in the first place (unless, of course, someone pays to make sure their friends see their content).

Snapchat offers a different proposition. Everyone gets hung up on how the disappearance of images may (or may not) afford a new kind of privacy. Adults fret about how teens might be using this affordance to share inappropriate (read: sexy) pictures, projecting their own bad habits onto youth. But this is isn't what makes Snapchat utterly intriguing. What makes Snapchat matter has to do with how it treats attention.

When someone sends you an image/video via Snapchat, they choose how long you get to view the image/video. The underlying message is simple: You've got 7 seconds. PAY ATTENTION. And when people do choose to open a Snap, they actually stop what they're doing and look.

In a digital world where everyone's flicking through headshots, images, and text without processing any of it, Snapchat asks you to stand still and pay attention to the gift that someone in your network just gave you. As a result, I watch teens choose not to open a Snap the moment they get it because they want to wait for the moment when they can appreciate whatever is behind that closed door. And when they do, I watch them tune out everything else and just concentrate on what's in front of them. Rather than serving as yet-another distraction, Snapchat invites focus.

Furthermore, in an ecosystem where people "favorite" or "like" content that is inherently unlikeable just to acknowledge that they've consumed it, Snapchat simply notifies the creator when the receiver opens it up. This is such a subtle but beautiful way of embedding recognition into the system. Sometimes, a direct response is necessary. Sometimes, we need nothing more than a simple nod, a way of signaling acknowledgement. And that's precisely why the small little "opened" note will bring a smile to someone's face even if the recipient never said a word.

Snapchat is a reminder that constraints have a social purpose, that there is beauty in simplicity, and that the ephemeral is valuable. There aren't many services out there that fundamentally question the default logic of social media and, for that, I think that we all need to pay attention to and acknowledge Snapchat's moves in this ecosystem.

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3 Technology Trends Your Company Can’t Ignore"""

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Technology is evolving…fast. For that reason, it’s imperative that your company be focusing not just on the changes that are happening today, but also on the technological trends that are emerging and shaping the future of your organization and your industry. Why? Because the more anticipatory you can be in regard to technology, the more creatively you can use it to gain competitive advantage.

As someone who has been accurately predicting the future of technology for over 30 years, I urge all leaders to focus on the following three trends that are emerging and reshaping the business landscape, as we know it.

1. Just-in-Time Training
Thanks to cloud-based technology, we’re on the brink of a revolution in just-in-time training. This will enable people to use their laptops, cell phones, and tablet computers as a tool to receive training precisely when they need it. In the current training model used by many organizations, people receive training for a variety of things before they actually need the expertise, thus taking the people away from their jobs and costing the company a lot of money. With just-in-time training, companies can keep people in the field or in the office without the specific training. Then, when the person needs a certain skill set to complete a job or do a task, he or she can receive the training for it in real time via cloud-based technology.

For example, suppose your IT staff has to install some new hardware at all your company’s office locations. The hardware is brand new, complex, and requires special installation procedures. Rather than taking your IT staff out of work and putting them in a training course, you keep them on site without the specific training. Then, when they have to install the hardware or troubleshoot it, they can receive the training on how to do so in real time via their mobile device as they are installing or servicing the hardware.

Now, let’s take this trend a step further. Suppose the IT professional is using the just-in-time training module via his tablet computer. But he’s still confused about a certain aspect of the installation. All he has to do is touch the “help” icon on his screen and it immediately connects him to a master trainer live on the screen. But instead of just telling the master trainer what the problem is, the IT person can put on a headband that has a camera on the front, much like the headbands with a light on the front that people use for camping or car repair. By wearing this digital, high-resolution camera that interfaces with the mobile device, the IT professional can show the master trainer exactly what the issue is. Now that master trainer can see what the IT person sees and can tell him exactly what to do. The master trainer can lead the IT professional through the installation as if he were standing right there. Talk about a dramatic savings and increase in efficiency!

Realize that using cloud-based technology for just-in-time services goes way beyond installation and repair. It could be used to train people on new software, train salespeople on product upgrades, instruct employees on new policies and procedures, etc. And it’s different and better than a standard tutorial, because the training can be accessed via any device, anywhere, and at anytime…and it offers an option for live help. In reality, the applications for cloud-based, just-in-time services are virtually limitless.

2. Processing Power on Demand

The increased bandwidth that our mobile devices now receive enables us to connect to the cloud-based technologies easier and faster than ever before. And one thing we know about bandwidth is that it will continue to increase. Because of this, we’ll soon be able to take advantage of another trend that I call processing power on demand—or virtualized processing power.

We have already virtualized so many things. We have virtualized storage where we can store our data on a cloud-based network. Many companies choose this option for data safety and ease of backup, as well as for the ability to access the data via any device. We have virtualized our desktops so that we can see our desktop on anyone else’s machine, just the way it’s supposed to look.

It only makes sense, then, that processing power will be virtualized too. In other words, a mobile device only has a certain amount of processing power. But if you can tap into additional processing power via cloud-based technology, you can turn your mobile device into a super computer where you can do advanced simulations and crunch different data streams together to get real time analytics. Now your handheld device is as powerful and advanced as your desktop. Imagine the increase in productivity if each of your company’s employees had the capability to do complex work that required advanced processing power while they were on the road, armed with nothing more than their mobile device. What would that shift do to your company’s bottom line?

3. Creative Application of Technology
For both of these trends and others to fully emerge, business leaders have to consider what their people would do with the technology. It’s no longer enough to just deploy technology; you also have to consider how your people can creatively apply the technology in order to gain competitive advantage.

Therefore, you need to go to your internal customers (all the people using the technology in the enterprise) and ask what they want technologically. Give them what they ask for, but realize that they will under-ask because they don’t know what’s technically possible. So while you want to listen to what people in the organization are asking for and give it to them, realize that what they’re not asking for is the bigger and better capabilities—the things they don’t even know are possible.


This is about putting existing technologies together and using them in a creative way. For example, there are literally thousands of features in Microsoft Word that you can select. Most people are using only seven to ten features. And your competitors are using the same features, which means you’re not getting any true competitive advantage. So you need to ask, “What features would be great for our sales group [or HR, or accounting department, or logistics people, etc.] to use—features that are so buried in the software that no one knows they exist?” Most IT departments won’t ask those questions because they’re too busy making sure everything is connected, working well, and safe. And if they’re not asking, who is? Who in your organization is looking at the tools you already have and asking if they are being underused? Chances are the answer is “no one.” As such, it’s safe to say that all your tools are underutilized.

Therefore, you need to implement a communication vehicle that engages the different groups you serve in the enterprise—such as sales, logistics, purchasing, accounting, HR, etc.—and you need to engage them in helping them understand the power of the tools they have access to. One suggestion is to automatically show them a “feature of the day” and how it can make their life easier. This is about giving them information in short, fun, engaging ways rather than a hundred-page document detailing all the features (which no one will read anyway). Some software programs have such features where you get a tip per day. Perhaps you can customize that idea and apply it internally so that the different groups get information tailored specifically to them and their needs.

Create Your Company’s Future
Many business leaders will say they are too busy to address any of these trends. But if you don’t address them, who will? Ultimately, whoever drives these trends within an organization will be perceived as a significant contributor to the enterprise—someone worth keeping…and someone with high value in the marketplace. When that someone is you, you can drive results to the bottom line and be a key contributor to the organization’s success

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How to Live the Difference Between Money & Wealth""

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When you consider how many people seem to have money, they aren't the same as the people who are wealthy. The distinction is worth considering. Money is a symbol, often an empty one. Weapons, pornography, and gambling will always make money, because greed, fear, and sex are permanent. Wealth, on the other hand, is based on values. If you can fulfill a value as it arises from society, the opportunity for wealth is made possible.

Wealth circulates, keeping a society vital and alive. After Spain plundered the New World, it captured an enormous horde of gold and silver, but within a century its economy collapsed. Greed and inflation were a deadly combination, but at heart the habit of hoarding seems to have been the real culprit. A monied economy never turned into a wealthy one. In the Great Depression and the recent Great Recession, vast sums of money sat on the sidelines, doing nothing to invest, renew the economy, or aid the unemployed. As a result, even though the world was awash in money, people felt insecure and hopeless - they lived by the psychology of poverty, not wealth.

I'm not preaching the evils of money - symbols can be interpreted any way one chooses. They are essentially empty on their own. But a psychology of wealth needs to be present for success to truly matter. You are in a wealth mode when any of the following are present:

• You fulfill a worthy need.
• You are the steward of money, not its slave or master.
• You deliver the greatest good to the greatest number.
• You benefit the planet rather than despoil it.
• You add to the meaning and purpose of life, both your life and the life of others.

Wealth gives us a reason to forgive the wrongs inflicted by callous, greedy money. I realize that this is a tall order. The wounds suffered by ordinary people at the hands of monied people are grievous. The widening gap between the haves and have nots isn't value neutral, although various factions would like to portray it that way. To be on the right side of a value system is a mark of wealth, which is one reason benefactors are honored long after the greedy are forgotten

ONE WORLD: Paul Scialla & Deepak Chopra
Paul Scialla, former Partner at Goldman Sachs for the past 10 years interest in both altruistic capitalism and in sustainability led him to found Delos, the pioneer of Wellness Real Estate.
At this moment the graduates of prestigious colleges are flocking to Wall Street, one reads, in great numbers if they can get there. The shared aim of these young people is to make a few million by the time they are twenty-four or twenty-five, after which they intend to abandon filthy lucre to live better lives. This phenomenon is what it is. But I hope that someone teaches young people that there is such a thing as capitalism with a conscience, inspiring them to work with wealth as their personal goal, not simply money. The values of a globalized economy and the challenge of revamping the system that has so deeply harmed the planet depends on each generation redefining its values and in so doing finding new avenues for wealth.

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Spring Cleaning for Social Good!

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Four Ways Your Spring Cleaning Can Be Used For Social Good

Housebound by bad weather? Why not do a little pre-emptive spring cleaning. Start small; maybe you have a linen closet or a bookshelf that could use some pruning. Don’t think of it as chore, but as a way to pass along items you no longer need to someone in need. Here are four things you can do: donate books, linens, clothing, or if you're selling on eBay, donate a portion of the proceeds. You'll be surprised how good you'll feel and how much you can help.

Donate Books

                                                                                                                                                                    

According to the American Library Association, most public libraries in the US accept gift books, with the understanding that the library is free to add donated books to its collection, sell these books to raise funds for the library, or discard them. Contact your local library for details.

The ALA’s fact sheet on book donations provides the names and details about organizations that need your old books. Here are some suggestions from the fact sheet:

1. Gently used (or new) children’s books:
2. Bernie's Book Bank for Chicago, IL and surrounding suburbs
3. BookEnds of West Hills, CA
4. Migrant Media Book Flood Project for Watsonville, CA
5. Reader to Reader of Amherst, MA - You can find additional information here, on GreatNonprofits.org. One reviewer said: “Reader to Reader is a great organization. They have made a real difference to many schools and libraries. Plus it’s a great way to give new life to old books.”
6. African Library Project of Portola Valley, CA

Books for All Ages

1. Darien Book Aid Plan Inc. of Darien, CT
2. International Book Project, Inc. of Lexington, KY

Donate Clothing

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A Beginners Guide To Using Psychographics To Improved Your Marketing Efforts

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In marketing practice, buzzwords are as ubiquitous as copy. Some come, and some go, but the ones that stay are of far-reaching, intrinsic value that better your efforts and customer satisfaction in some way. With this in mind, it’s a fair bet that psychographics are about to demonstrate some impressive longevity. Through a more comprehensive understanding of what drives customer actions, using research and analytics to fuel the endeavor, your materials and distribution can see greater permeation than ever before.

What They ARE
Despite the curious title, psychographics are not as bewildering as their name might imply, and understanding their nature, use, and acquisition can breed a great deal of success in marketing efforts. At their core, psychographics are profiles of individuals that focus on lifestyle, habits, and tendencies, reaching beyond traditional demographic information and seeking more valuable data from user behavior.

For a better understanding of exactly what comprises one of these profiles, let’s look at a hypothetical user and see what we can learn from them. We’ll begin with John, a 32-year old office worker from Los Angeles, California. For the sake of thoroughness, let’s assume that he’s married with two children, has an income of approximately $60K per year, and owns his own home.

While all of this information has some kind of use, it doesn’t tell us much about him outside of raw data. What we want is information about interests and habits in order to better understand his motivations. A look at John’s Facebook page shows likes on pages related to fantasy football and an application that tracks player injury status. His Twitter page shows pictures of his family in a snowy location, holding ski poles and wearing goggles. Each of these social channels has some kind of activity, but a look at his Google+ page shows that most of his time is spent there.

What we have now is a wealth of information regarding John. He lives in Los Angeles and probably commutes. He enjoys fantasy football and skiing. He has a wife and two kids, all of whom are also active and athletic. He spends most of his time on Google+, and is young enough that he probably uses multiple devices to access information on the Internet through various media channels.

HOW THEY WORK
The power of this profile is manifold. As marketers and business owners, you want to understand where to put what information and when, so that the right people see the right things and think better of your brand or purchase product. To this end, John’s psychographic is a boon to our work.

First of all, as a working commuter with multiple channels of access, we have a better understanding of John’s browsing habits. He likely checks social networks and news channels in the morning and at night, before and after work, possibly stopping during the day to check his mobile phone during breaks. He uses Facebook and Twitter but is mostly found on Google+. Therefore, assuming John is the type of customer we want to recruit, our marketing is best published across multiple social networking channels, preferably Google+, during the morning (before 8 AM), afternoon (around lunch time), and evening (after 5 PM).

But logistics aren’t the only use of psychographics. A better understanding of user behavior gives us the added benefit of what kind of content should be published. As we noted, John likes to travel, ski, and play fantasy football. In terms of sales deals, airlines could offer discount tickets around wintertime, restaurants can offer deals for customers with a valid lift ticket, and sports magazines can offer price cuts on subscriptions around fantasy draft season. In terms of content, a travel magazine could create a review of the best ski slopes in Colorado, a sports website could offer insider information on sleeper picks, and an eCards website could offer templates for email postcards incorporating winter sports.

The incredible thing is, all of this came from a better understanding of customer behavior. Multiple industries, multiple businesses, and multiple aspects of marketing all arose from discerning the interests and habits of a target customer. With this kind of information available from only a judicious application of research, the last question that remains is how to obtain it.

HOW TO GET THEM
Start by leveraging the information you already have. Website analytics, past purchases, and social networking activity provide a sort of “back end” approach to customer research. Pay attention to what articles or offers performed well, what channel has seen the most success, and what kind of engagement your current topics are seeing. By looking at past successes and drawing some ideas from them, you can save money and build a decent bank of knowledge.

But customer behavior isn’t limited to online engagement. A thorough understanding of user interests and habits requires a great deal more insight; insight straight from the source.

Customer surveys are a good place to start since they offer a large sample size. The key is to ask the right questions, looking specifically for behavior and interests, offering the chance for open-ended answers where applicable. In your approach, be honest about your intent. Personal information is more guarded than ever in an increasingly privacy-aware society, but explaining your intent is an excellent way of disarming respondents through trust. Furthermore, most customers are more than happy to share this kind of information if it improves the relevance of information and product offerings.

Reinforce this broad-base data collection with customer interviews and focus groups. By inviting customers to meet or offering to converse with them over the phone, you’re providing an opportunity to ask responsive questions and delve further into fruitful areas, instead of relying on rote questionnaires. In addition, putting a human face on your efforts (and including refreshments if the meetings happen in person) is an excellent way to show customers that you care, increase engagement, and build relationships in the process.

Between these methods of research and an intelligent understanding of the worth of the data obtained, your business stands to expand its reach and its relevancy through psychographics. Focus on the characteristic behaviors, habits, and methods of communication that drive customers’ day-to-day lives and use that information to better craft content and logistics of publication. With an open ear and an aim toward seeing people instead of numbers, your content, relationships, and bottom-line, will all benefit.

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The Ultimate Guide To Building And Using Personas@@

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The local bakery down the street has a unique opportunity. By interacting with customers on a daily basis, the owners gain a deeper understanding of what their most valued patrons want. However, when you move from Main Street to the World Wide Web, the picture becomes blurrier as that one-on-one time becomes scarce. Fortunately, one tool is offering the opportunity to turn broad customer insight into a tailored approach that improves conversion, service, and satisfaction for businesses of all shapes and sizes.
Researching Your Audience
Buyer personas are a sophisticated approach to introducing the individual perspective back into broad-based demographic analysis. However, this approach requires that you start with a broad-based perspective in order to obtain an accurate understanding of buyer behavior.
For this reason, personas begin with audience research. This research can come in a number of forms, including:

• Analytics
• Surveys
• Focus groups
• Direct-mail responses
• Interviews
• Comments

Each of these formats provides its own insight. For example, analytics and high-volume surveys provide overarching trends for your audience that can be used to help narrow your focus. Focus groups and interviews, on the other hand, provide a more conversational opportunity to discover specific buyer behaviors and mentalities. Blog and social media comments are more informal, but contribute a fair degree of information that connects demographics with attitudes and values.

This initial step should focus on drawing the “boundaries” of your audience; essentially the broad characteristics of your regular customers. This way, you’ll understand who falls outside the boundaries of your audience and better comprehend the specific behaviors of your unique following.

Breaking IT Down
With this broad cross-sectional data in hand, the next step is to break it down. As mentioned, the benefit of overarching data is that it frames the kind of personalities that fall within your target audience. Breaking this information down into individual personalities is what turns audience research into high-conversion personas.

Begin by looking at the characteristics that fall into the majority of responses. If most of your site hits occur around lunch and just after working hours, it’s likely that your audience is of employment age. If the majority of your audience falls into a below-average income bracket, then it is possible that your deals are what attract an audience.

Look at each trend in your data as a piece of a puzzle. If your comment-to-follower ratio is higher on Facebook than on Twitter, then this points to a demographic that is likely just out of college or older, since younger generations are trending toward Twitter. This one element becomes noteworthy due to its connection to audience behavior. For now, simply focus on collecting the pieces of your buyer profiles through data and interviews and leave the actual assembly for later.

Understanding Personas
At this juncture, it is important to understand precisely what a buyer persona is. Knowing this will render assembly of your data-driven “pieces” easier, and provide insight into how they can be used.

If your marketing team uses broad audience research to design advertising materials, certain results occur. For example, if your business finds that your customer base is overwhelmingly female, ads and content may be created to appeal to females. If you’re looking to expand into your reach, additional materials may be crafted to appeal to males. In either instance, business decisions are made on the basis of characteristics.

What this approach fails to understand is that behavior and characteristics are not so easily correlated. Buyer personas attempt to introduce the concept of buyer behavior to the equation, informing marketing efforts and product development with the user in mind. A buyer persona focuses on the daily life, habits, values, beliefs, and goals of customers instead of their raw demographic information, constructing a picture of their average day that can be utilized to great effect.

Buiding Personas
It is with this mentality that you should then approach assembling your data. Two mechanisms should influence your construction process: social trends and observation. Pinterest, for example is largely slanted toward females, indicating that activity on that account is likely linked to the female portion of your audience. This kind of analysis should then be balanced by observational data, i.e. focus group discussions that specifically indicate buyer behavior and predilections.


In this step, it is much easier to understand the concept through example. Here are some insights that may contribute to a buyer persona:

• John Q checks Facebook in the morning and browses news sites at night
• Tina H values safety for her family
• David M watches product reviews on YouTube and CNET before making a purchase on our online shop

The names are, of course, fictitious, but the behaviors are not. Your data should outline behaviors such as these, providing insight into the day-to-day life of customers and identifying patterns in purchasing processes and consistent habits.

Putting Them To Used

With this understanding of buyer behavior, it is now possible to put it to use. From advertising to product pages, everything about your operations can be influenced and improved using this powerful tool.
Marketing efforts stand to gain a great deal of insight from these profiles. Ads can be targeted toward relevant social media sites using keywords and schedules designed around customer habits. The content of ads and blog posts can be tailored to reflect the hobbies or interests of your customers. Finally, innovative engagement opportunities can be developed around specific knowledge of your customer base, helping lead to higher participation and conversion rates.
Next, product development can be influenced by this understanding of customer characteristics. If your eReader is mostly used at night after a long day at work, it should possess a backlight that makes text readable without straining the eyes. If you find that your software is used by an older generation, buttons and text can be made bigger to allow for easier interface and navigation.
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